About Us

The National Housing Resource Center (NHRC) is an advocate for the nonprofit housing counseling community, as well as for housing consumers, for communities of color, for the elderly, and for underserved populations.

Housing counselors are on the front lines of the American housing crisis, facing the flood of foreclosures, the difficulties home buyers experience in qualifying for affordable mortgage credit, the housing challenges facing communities of color, the needs of ex-homeowners entering the rental market, and the many scam artists working the housing field.

NHRC is mobilizing housing counseling agencies, networks, and Intermediaries into one united voice. There is a need to tap into counselors’ experience, elevate their issues and voices, and unite them into a national advocacy program. The nonprofit housing counseling industry is an important part of the housing market and, when properly mobilized, can help address the deep inequalities in mortgage, foreclosure, and rental situations.

Our Purpose

  • Develop a common voice for the nonprofit housing counseling industry with Congress, the Administration, regulators, and policy makers.
  • Pull together the housing counseling agencies and networks to advocate for housing issues, which impact housing consumers and counseling agencies.
  • Tap into the role housing counseling agencies across the country provide for people with the greatest housing needs.
  • Take advantage of the broad geographic reach of housing counseling agencies to develop relationships on the Congressional District level.
  • Address issues of sustainability for the housing counseling industry
  • Elevate the reputation and role of housing counseling.

 Our Accomplishments

Increased funding for housing counseling

  • Successfully got housing counseling included in the recent OCC settlement. As a result, $15 million in new grants went to counseling agencies
  • Campaigned for and won $10 million in TARP funded support to counseling agencies for  outreach and HAMP application.
  • Encouraged HUD to get NOFA out during the Continuing Resolution
  • Advocating for increased HUD and NFMC housing counseling funding in Congress

Reforming credit, servicing standards, and foreclosure policies

  • Commented on CFPB servicing standards from a counseling perspective.
  • Lobbied for improved Language Access for limited English proficiency borrowers.
  • Advocating for improved escalation lines, respect for counselors, principal reduction, and incentives to attract people to counseling.

Created several new platforms for support and discussion

  • Hosted the first Leaders in Housing Counseling Forum in Washington, DC  in December 2012 with 90 counseling industry leaders representing national, regional, and local housing counseling organizations along with senior administration officials from HUD and CFPB.
  • Host  Leaders in Housing Counseling calls, twice monthly phone meetings with senior counseling managers.
  • Developed NHRC website as counselor resource.
  • Secured service and product discounts for counseling agencies, including deeply discounted credit reports and office supplies, saving agencies money.
Gathered valuable data from the housing counseling community through our surveys
  • Measured the effectiveness of National Mortgage Settlement, jointly with the California Reinvestment Coalition.
  • Documented the impact of budget cuts on counseling.
  • Gathered counselor input  for HUD on problems with the 9902 counseling form.

Recently we have been pushing for issues which directly impact the counseling work, such as:

  • Improved servicing standards
  • Language Access
  • Multi-layered, national marketing campaign to guide delinquent homeowners to nonprofit housing counseling agencies.
  • No requirement that counselors supply personal social security numbers to submit HUD data
  • End the use of the logic model

There is plenty more to do. Join us.

Learn more about becoming a member  today. We also welcome you to join our mailing lists. For more information about the National Housing Resource Center feel free to contact us. We’re glad to answer any questions that you might have.