Counselor Servicer Directory

NHRC created and maintains this list of servicer escalation contacts.  These escalation options are for housing counselors only and should not be shared with anyone that is not working with a HUD-approved housing counseling agency.  Once you download the excel spreadsheet, you will be prompted to enter the password in order to view the document.  If you need the password, please email Ellie Pepper at

We appreciate any and all feedback you can offer about your experience using the escalation options provided-good or bad.



Servicer Counselor Contact List