Tomorrow we will begin our third session on the National Mortgage Settlement (NMS) Servicing Standards. The National Consumer Law Center (NCLC) and the National Housing Resource Center (NHRC) developed a free two-part webinar training to help counselors learn about the NMS and how the agreement’s servicing standards will help them in their daily work. A free workbook will accompany the webinar. Counselors will also learn about a new easy-to-use ONLINE CHECKLIST that will aid counselors in recognizing, documenting, and reporting violations of the settlement’s servicing standards.
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